Description

Leafworks is a fast-growing consulting firm operating across Germany and Switzerland. Specialising in customer service platforms (Zendesk), custom portals, CRM solutions, and business intelligence, Leafworks supports digital transformation for businesses in the DACH region. With a fully remote team and a multicultural, agile work culture, the company is scaling rapidly across European markets.

HR Partnership: DS Global Talent Management

In March 2023, Leafworks partnered with DS Global Talent Management to support its internal HR function during a period of high growth. Our team provided:

Organizational Structuring and HR Planning

• Designed and implemented scalable HR structures aligned with the company’s growth stage and goals.

• Identified skill sets, predict future HR needs based on business objectives, growth plans, and market trends.

• Create job descriptions, case studies, evaluation methods and processes

Talent Acquisition & Onboarding

• Set up efficient recruiting processes, attract top talent, and build a smooth onboarding experience.

• End-to-end recruitment for technical and operational roles within international markets

• Interview coordination and stakeholder management, pipeline management

• Strategic HR advisory on process optimisation

Performance Management Systems

• Introduced frameworks for feedback, goal-setting (OKRs/KPIs), and employee evaluations.

Culture & Employer Branding

• Supported the founding team in shaping company culture and strengthening internal and external employer branding.

Leadership Coaching & Team Development

• Provided guidance to leadership on people management and helped establish training/development plans.

Change Management & Communication

• Supported smooth change processes and improved internal communication practices.

Exit & Offboarding Procedures

• Defined fair and legally compliant offboarding processes for departing employees.

This collaboration helped Leafworks strengthen its internal hiring capabilities while maintaining pace with growth demands.

Roles Filled:

• IT Consultant (Switzerland) (1 FTE)

• Business Developer (Germany) (1 FTE)

• Office Manager  (1 FTE)

• Event Manager (1 FTE)

• Creative Content Writer ( 1 FTE)

• Chief of Staff (1 FTE)

• Full Stack Developer ( 1 FTE)

• Product Manager  (1 FTE)

• IT Consultants (6 FTE)

• Sales Manager  (1 FTE)

• Accountant and Finance Manager (1 FTE)

• Full Stack Developer (Freelancer)

• Video Content Creator  (1 Freelancer)