Description

Founded in 2022, KAAP Intelligent Tech Solutions is an innovative legal tech company backed by a German holding group of tech savvy legal experts. KAAP builds scalable, AI driven workflow automation tools that support high volume legal processes, from mass litigation to case management. Their clients include both emerging legal tech startups and established firms adapting to digital transformation.

HR Partnership: DS Global Talent Management

In May 2022, DS Global Talent Management partnered with KAAP to expand their Customer Support capabilities in Cape Town. The engagement focused on multilingual recruitment, helping KAAP support its growing base of German speaking legal clients.

Our scope included:

• Full cycle recruitment of customer support professionals

• Targeted sourcing of German speaking talent in South Africa

• Screening, process management, and offer coordination

This partnership enabled KAAP to deliver high quality legal service support while scaling quickly in a competitive market.

Role Filled:

• German Customer Service Support (1 FTE)