Industry

Industry

Industry

IT Services and IT Consulting

IT Services and IT Consulting

IT Services and IT Consulting

Location

Location

Location

Berlin, Germany

Berlin, Germany

Berlin, Germany

Duration

Duration

Duration

May 25 - current

May 25 - current

May 25 - current

Description

The CX Alliance is an ecosystem of four specialised brands that take a holistic approach to customer experience. Where others build silos, we create connections: Companies become partners, colleagues become teams and customers become fans. Strong in implementation and partnership, with foresight and pragmatism, system and strategic expertise

HR Partnership: DS Global Talent Management

In March 2025, CX Alliance GmbH partnered with DS Global Talent Management to support End-to-end Recruitng, Onboarding & Offboarding, HR Strategy & Planning, HR Process Optimization.

Organizational Structuring and HR Planning
  • Designed and implemented scalable HR structures aligned with the company’s growth stage and goals.

  • Identified skill sets, predict future HR needs based on business objectives, growth plans, and market trends.

  • Create job descriptions, case studies, evaluation methods and processes

Talent Acquisition & Onboarding
  • Set up efficient recruiting processes, attract top talent, and build a smooth onboarding experience.

  • End-to-end recruitment for technical and operational roles within international markets

  • Interview coordination and stakeholder management, pipeline management

  • Strategic HR advisory on process optimisation

Performance Management Systems
  • Introduced frameworks for feedback, goal-setting (OKRs/KPIs), and employee evaluations.

Culture & Employer Branding
  • Supported the founding team in shaping company culture and strengthening internal and external employer branding.

Leadership Coaching & Team Development
  • Provided guidance to leadership on people management and helped establish training/development plans.

Change Management & Communication
  • Supported smooth change processes and improved internal communication practices.

Exit & Offboarding Procedures
  • Defined fair and legally compliant offboarding processes for departing employees.

This collaboration helped CX Alliances to strengthen its internal hiring capabilities while maintaining pace with growth demands.


Description

The CX Alliance is an ecosystem of four specialised brands that take a holistic approach to customer experience. Where others build silos, we create connections: Companies become partners, colleagues become teams and customers become fans. Strong in implementation and partnership, with foresight and pragmatism, system and strategic expertise

HR Partnership: DS Global Talent Management

In March 2025, CX Alliance GmbH partnered with DS Global Talent Management to support End-to-end Recruitng, Onboarding & Offboarding, HR Strategy & Planning, HR Process Optimization.

Organizational Structuring and HR Planning
  • Designed and implemented scalable HR structures aligned with the company’s growth stage and goals.

  • Identified skill sets, predict future HR needs based on business objectives, growth plans, and market trends.

  • Create job descriptions, case studies, evaluation methods and processes

Talent Acquisition & Onboarding
  • Set up efficient recruiting processes, attract top talent, and build a smooth onboarding experience.

  • End-to-end recruitment for technical and operational roles within international markets

  • Interview coordination and stakeholder management, pipeline management

  • Strategic HR advisory on process optimisation

Performance Management Systems
  • Introduced frameworks for feedback, goal-setting (OKRs/KPIs), and employee evaluations.

Culture & Employer Branding
  • Supported the founding team in shaping company culture and strengthening internal and external employer branding.

Leadership Coaching & Team Development
  • Provided guidance to leadership on people management and helped establish training/development plans.

Change Management & Communication
  • Supported smooth change processes and improved internal communication practices.

Exit & Offboarding Procedures
  • Defined fair and legally compliant offboarding processes for departing employees.

This collaboration helped CX Alliances to strengthen its internal hiring capabilities while maintaining pace with growth demands.


Description

The CX Alliance is an ecosystem of four specialised brands that take a holistic approach to customer experience. Where others build silos, we create connections: Companies become partners, colleagues become teams and customers become fans. Strong in implementation and partnership, with foresight and pragmatism, system and strategic expertise

HR Partnership: DS Global Talent Management

In March 2025, CX Alliance GmbH partnered with DS Global Talent Management to support End-to-end Recruitng, Onboarding & Offboarding, HR Strategy & Planning, HR Process Optimization.

Organizational Structuring and HR Planning
  • Designed and implemented scalable HR structures aligned with the company’s growth stage and goals.

  • Identified skill sets, predict future HR needs based on business objectives, growth plans, and market trends.

  • Create job descriptions, case studies, evaluation methods and processes

Talent Acquisition & Onboarding
  • Set up efficient recruiting processes, attract top talent, and build a smooth onboarding experience.

  • End-to-end recruitment for technical and operational roles within international markets

  • Interview coordination and stakeholder management, pipeline management

  • Strategic HR advisory on process optimisation

Performance Management Systems
  • Introduced frameworks for feedback, goal-setting (OKRs/KPIs), and employee evaluations.

Culture & Employer Branding
  • Supported the founding team in shaping company culture and strengthening internal and external employer branding.

Leadership Coaching & Team Development
  • Provided guidance to leadership on people management and helped establish training/development plans.

Change Management & Communication
  • Supported smooth change processes and improved internal communication practices.

Exit & Offboarding Procedures
  • Defined fair and legally compliant offboarding processes for departing employees.

This collaboration helped CX Alliances to strengthen its internal hiring capabilities while maintaining pace with growth demands.